Service Desk Analysts are wanted by an established FinTech software company.

You will be a central point of contact for technical support services, owning the coordination of responses to incidents and requests along with customer related engagement.

What We're Looking For:

• Experience within an I.T Service Desk environment, ideally within a similar industry.
• A keen interest in applications and systems, keeping up to date with industry news.
• An ability to work across internal functions and build productive relationships.
• Highly organised with a methodical and structured approach to work.
• Solutions focused with a practical and results driven mindset.
• Thrives in a fast-paced environment, capable of managing multiple priorities effectively.

Technical Overview:

• Enterprise service management toolset
• Remote support tools
• Windows 10-11, Microsoft Office 2016 and Office365
• Intune application packaging and build deployments including OOBE.
• Desktop hardware and printer troubleshooting and support
• Laptop builds and upgrades
• IT networking concepts in an enterprise environment
• Backup and disaster recovery solutions and concepts
• Active Directory and Azure Active Directory
• Office365 Admin suite
• Scripting knowledge wanted, ideally with PowerShell (Bonus)

This Service Desk Analyst opportunity will pay an annual salary up to £35,000, Company Pension, Private Health and lots more! The role will be based on-site in their Central London hub.

If you are interested in applying for this opportunity and would like to find out more information, please click the apply button and a Spencer Scott Associate will be in touch.

Spencer Scott Ltd is an equal opportunity Recruitment Agency, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to create inclusive working environments for all our clients.